Everything we’re asked.

That is the only thing that matters here, and it is what Painted Eternal is built around. The face in your photograph is carried through exactly — the set of the eyes, the shape of the mouth, the way they held their head. The style changes the light and the surface around them. It does not change them.

Three portraits come back from one photograph, and you see all three before anything is printed or paid for. If none of them holds them, we render it again at no cost. Please tell us if something is wrong — we would far rather work again than have you accept a portrait that isn’t quite their face.

You see the finished portrait before you pay anything. No account, no card on file, no surprise charge — just three rendered variations, watermarked, waiting for your approval.

If none of them feel right, retry with a different style or upload a different photo, free. You only pay when you find one you actually want to keep — and the preview you approve is the artwork we deliver.

No. You can preview watermarked portraits free before you buy. Choose the version you love, then order it as a digital keepsake, archival print, gallery canvas, or framed heirloom.

No account, no card on file, no surprise charge. You only pay when you find a portrait you actually want to keep — and the preview you approve is the artwork we deliver.

From upload to a finished, watermarked preview is typically about a minute. We render three variations in parallel from three different AI engines, each with its own painterly bias, so you’re comparing different interpretations rather than three near-identical images.

Physical orders ship from our print partners after you check out — fine-art prints and canvas usually leave the press in 2–3 business days, apparel and accessories in 3–5. Shipping time on top of that depends on where in the world you are.

No. Upload a photo and you can browse styles, generate previews, and see exactly what your portrait looks like — all without signing up. An account becomes useful when you want to keep a permanent gallery of your portraits, re-order from older sessions, or have purchase history on hand. You can sign up at any point, including after checkout.

Every visit, you get 5 free passes — and each pass renders 3 portraits at once, so that’s 15 free previews to explore different styles before you spend anything. Pick the one you love, or buy several if more than one gets it right.

Want to keep exploring? Add 10 more passes for $10 — and the full $10 is credited toward any portrait you purchase, so it’s really a deposit, not an extra fee. Passes bank to your account, so create a quick (free) account and they’re waiting for you next time.

And whenever you make a purchase while signed in, we add 15 more passes to your account on the house — plenty of room to design gifts for the rest of the family.

A quick note in the spirit of honesty: passes are a generous-but-finite allowance, not unlimited renders. We’d rather price it fairly and keep the quality high than promise endless free generations.

The one where they look most like themselves. That is a better guide than any technical rule, and people almost always know which photograph it is.

• Their face reasonably large in the frame, eyes visible.
• Even light — a window, a shaded doorway, an overcast day.
• A group photo is fine; tell us which person, and we’ll work from them.
• JPG or PNG. A phone photograph of an old print works.

Often it is the only photograph there is, and we would rather work from it than tell you to find a better one. Send it. If it is too far gone for us to hold the likeness honestly, we will say so plainly instead of returning something that looks like someone else.

Your original upload sits in private, encrypted storage on our infrastructure and is only ever used to generate the portraits you asked for. We don’t sell, train on, or share your photos. See our privacy policy for the formal version.

17 curated styles, organised into 1 collections — In Memoriam and more. Some are faithful homages to art movements; others push further than a homage would.

Different image models have different sensibilities — one tends toward bolder composition and richer color, another toward fine textural detail, another toward dramatic lighting. We run all three on the same photo and the same style so you can choose the interpretation that looks most like the one you had in your head.

If you want a fourth pass with our newest, most refined engine — the one that excels at holding the smallest details, the ones you notice only on a second look — that’s available as a Heirloom Painting after you’ve seen your first three.

The Heirloom Painting is an extra rendering with our newest, deepest-fidelity AI engine. It takes about three minutes — versus the minute or so for the free three — and produces a more refined, more faithful portrait. Once you’ve approved one of the free three, you can unlock the Heirloom for $1.

The $1 covers the render itself (you’ll see a watermarked preview) and immediately upgrades every physical product on that session — canvas, fine-art prints, apparel, accessories — to use the Heirloom image. To download the unwatermarked high-resolution digital file as well, the download is a separate $25 unlock.

Not yet through the self-serve flow. The styles in the catalog are tuned to give consistent, beautiful results without prompt-engineering on your part. If you have a specific commission in mind that isn’t covered, write us via the contact page and we’ll see what we can do.

After purchase, yes — for personal use. Print it, hang it, gift it, post it, put it on your Christmas card, give it to your grandma. Commercial resale (selling prints of the same image as your own product) isn’t licensed by default; reach out if you want a commercial license and we’ll sort one.

• Wall art: giclée fine-art prints, Hahnemühle museum-grade prints, gallery-wrapped stretched canvas, float-framed canvas.
• Digital: a high-resolution download, or the full pack with every variation upscaled to 4K and print-ready.

Wall art is produced by archival print partners using pigment inks on cotton-rag papers and stretched canvas. The Hahnemühle option is the same paper used in museum and gallery editions — 308gsm, smooth surface, neutral white, designed to last over a century without fading.

Apparel is produced by sublimation (for all-over-print) or DTG printing (for front-chest designs), depending on the product. Phone cases use UV-cured glossy print on a tough snap-on shell.

Worldwide. Shipping rates are calculated at checkout based on where you’re shipping to and what you’re ordering. Wall art ships from regional print partners (US, UK, EU, AU) rather than crossing oceans, so most orders arrive faster and at lower carbon cost than a single-origin operation.

Domestic deliveries (you’re in the same region as the print partner) typically arrive within 4–7 business days from order. International deliveries 7–14. Larger canvas pieces sometimes sit an extra day in production. You’ll get a tracking link by email the moment your order leaves the press.

No. Anything you generated in the same browser before creating an account is automatically linked to your account when you sign up or sign in — provided you’re on the same device. If you started in a different browser or on a different device, write us and we’ll help reunite you with them.

Yes. Both Google and Apple sign-in are supported, alongside email and password. If you choose Apple’s “Hide My Email” option, the relay address still receives all your order updates as normal — Apple forwards them.

Yes. Every portrait you’ve approved sits in your account. From there you can pull it back into the product picker and order it on anything we sell — without re-generating, without losing the variation you originally chose.

The portraits themselves come back in about a minute, and you can download a digital file immediately. If a service has a date attached, that part is the answer.

Printed work is slower and depends on the courier, not on us: fine-art prints and canvas usually leave the press in 2–3 business days, then ship. If you are working to a funeral or a memorial date, tell us the date when you order and we will tell you honestly whether it can be met.

Get in touch via the contact page or reply to your order confirmation email. If a print arrives damaged in shipping, the wrong size, or doesn’t match the preview, we replace it. Apparel sizing exchanges are handled case-by-case; the size charts in product detail are accurate, so it helps to check those before ordering.

The portraits are generated by AI image models, with prompts and stylistic conditioning designed by a small in-house team of artists and engineers. Nothing about that is hidden: we say so up top, in our process, and in our pricing.

What that means for you: faster turnaround and a much wider range of styles than a single commissioned painter could offer at the same price. What it means for us: the work behind the scenes is curating styles, dialing in the prompts that preserve identity, training the team on quality control, and partnering with traditional craftspeople (the print and canvas shops, the framers) who finish the physical product by hand.